Your First 30 Days in This Practice
Outpatient practice for older adults — and for frail or vulnerable younger adults — has its own rhythm. Here is what you need to know before your first complex visit.
The Mindset That Matters
Ask these questions at every visit:
Most patients in this practice — older adults, and frail or vulnerable younger adults — have multiple chronic illnesses, polypharmacy, cognitive impairment or dementia risk, fall history, nutritional concerns, and functional limitations that interact with each other.
An older adult may not present like a healthier adult. Confusion, fatigue, poor appetite, a fall, or vague weakness may be the first sign of infection, dehydration, CHF exacerbation, stroke, or medication toxicity.
The key clinical question is always: "What is this patient's usual baseline, and what changed?"
Know each patient's normal:
In outpatient geriatrics, you coordinate with a wide range of professionals across settings. If you do not engage the care team, you will miss things.
Primary Care Physician
May be you — or your collaborating physician. Coordinates the overall plan.
Office Nurses / MAs
Handle triage calls, vitals, refills, and are often the first to hear about changes.
Care Manager / Social Worker
Coordinates community resources, insurance, caregiver support, and transitions.
Home Health Nurses
Eyes in the home — if they report a change, take it seriously.
Home Health Aides / Caregivers
Know the patient's daily habits, appetite, mood, and function better than anyone.
Pharmacist
Med reviews, Beers Criteria, deprescribing guidance, and interaction checks.
Therapy Team (PT/OT/SLP)
Functional assessments, fall prevention, swallowing safety, home safety evaluations.
Specialists & Consultants
Cardiology, neurology, psychiatry, palliative care — close the loop on referrals.
Hospice / Palliative Team
Goals-of-care support, symptom management, and end-of-life planning.
Community Resources
Adult day programs, Meals on Wheels, transportation, Area Agency on Aging.
Pro tip
If a caregiver says "she's not herself," pay attention. That observation can be more important than a borderline lab value.
Within your first week, figure out exactly how each of these works in your practice:
- →How are you notified of urgent patient concerns or triage calls?
- →How are labs ordered, tracked, and resulted?
- →How are urgent prescriptions handled — e-prescribing, pharmacy communication?
- →How are imaging and referral results tracked and followed up?
- →What is the process for sending a patient to the ED from the clinic or by phone?
- →Who handles after-hours calls and how is handoff managed?
- →Where is the EHR and how do you efficiently find medication lists, recent notes, and results?
- →How does the practice handle fall reports, hospital discharge follow-ups, and care coordination?
- →How are home health orders, DME, and prior authorizations managed?